September 12^th, 2024– RealCold is pleased to announce the promotion of Arin Simpson from Director of Customer Solutions to Senior Director of Strategic Partnerships.

Arin was a senior member of the Forte Frozen team prior to RealCold’s acquisition of the company and was instrumental in making the organization one of the industry’s leading providers of chilled and frozen e-commerce fulfillment. Under her leadership, Forte Frozen was continually recognized for outstanding customer service, excellence-in-execution, and highly-collaborative solutioning.  Arin’s contributions to the operating platform helped propel the company’s reputation as a flexible and high-performing temperature-controlled service provider ultimately leading to its acquisition by RealCold in the fourth quarter of 2023.

Since transitioning to RealCold, Arin has been tasked with spearheading critical initiatives across the organization including those related to managing customer retention, instituting operational efficiencies, and supporting technology enablement. Her consistent delivery of successes across those categories served as the basis for the promotion decision. In her new role, Arin is charged with ensuring RealCold continues to deliver and evolve its customer service capabilities, while concurrently identifying and pursuing internal and external solutions to enhance the customer experience. Additionally, she is roadmapping the tools, technology, and processes that will accelerate RealCold’s track-record of adding significant value across the cold chain. She will continue to report to RealCold’s Chief Commercial Officer, Marty Steinmetz.

Regarding the advancement, Marty noted, “Arin’s promotion is a testament to her outstanding leadership, dedication, and versatility in the organization. Throughout her tenure at both Forte Frozen and RealCold, she has demonstrated an exceptional ability to adapt and take on multiple roles, while maintaining a collaborative spirit and putting customers at the forefront of every decision.”

On her promotion, Arin stated “During my career at Forte Frozen and now RealCold, I have been fortunate to work with some of the most iconic and innovate food brands in the country. They, and the customers they serve, continue to challenge me and the broader company to evolve the industry, drive innovation, and become increasingly valuable trusted advisors.  I am looking forward to undertaking these challenges in my new role with the help of my colleagues and collaborators.”

About RealCold
Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service. For more information on RealCold, please visit www.realcold.com.